Absolutely, we love helping people grow their business, whether you’re a technical business, a family business, or a sole trader, we take care of the tech stuff so you don’t have to!
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FAQ
Do you offer phone support?
We don’t provide phone support, but we’ll call you if we need to. Don’t get us wrong, we love a good yarn, but especially in the event of an outage, our focus is to resolve the issue. In the event of an outage, bug, or error, our monitoring systems...
Who are DomainCastle® / SenseICT®?
SenseICT® is a Perth-based engineering consultancy that’s been building, fixing and optimising technology since 2008. DomainCastle® is its managed WordPress hosting brand — the same engineering, pointed at one job: fast, fully-managed hosting that looks after...
What is DomainCastle®
DomainCastle® is managed WordPress hosting, done for you: LiteSpeed performance tuning, global CDN, PainlessDNS® anycast DNS, Stalwart® email with Bulwark filtering, daily backups and updates handled by real engineers. You run your business — we run everything else....
Where are you based?
We operate remotely from Perth, Western Australia
What is PCI compliance?
PCI DSS is the security standard for anyone taking card payments. The good news: you don’t need to become PCI-certified to sell online — use a hosted payment gateway (Stripe, PayPal and friends) and the card data never touches your server, keeping your...
What is shared hosting?
Traditional shared hosting puts hundreds of websites on one server, all fighting for the same CPU and memory. It’s cheap because the resources are thin — and it’s why cheap hosting is slow the moment anyone gets busy. We don’t do the crowded-shared...
How does web hosting work?
When someone visits your site, their browser asks a server for it. Hosting is everything that happens next: DNS points them to the right place, the server runs WordPress (PHP talking to a database), and the finished page travels back. What separates good hosting from...
What is web hosting?
Web hosting is the service that stores your website on a server connected to the internet and delivers it to visitors — the rent your site pays to exist. Managed WordPress hosting takes it further: we also handle performance, security, updates, backups and support, so...